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1. General Terms

1.1 Authority to Terminate Services
Jubielee reserves the right to terminate, disable, or suspend any service at our sole discretion, with or without cause. Abuse of our support system, including excessive or inappropriate use of tickets or live chat, may result in account suspension. Our platform operates independently, and we encourage users to contact us only for issues directly related to service functionality.

1.2 Content Restrictions
We adhere to all relevant laws and regulations. Do not use Jubielee for illegal activities, as we actively monitor compliance. Any violation may result in immediate termination of services.


2. Service Offerings

2.1 Configuration Requests
For users with fully managed dedicated servers, Jubielee offers custom configurations for PHP/MySQL, firewalls, DNS, and httpd setups.

2.2 Software Requests
Cpanel extension installations are available as long as they do not compromise server security, stability, or performance.

2.3 Support Limitations
We do not offer emergency support, phone support, or live chat support. Support requests may take some time to resolve. Webmaster-related issues, including coding and error troubleshooting, are not covered unless they involve server configuration.

2.4 Data Backups
While we maintain backups, Jubielee is not responsible for data loss. Users are responsible for their own backups.


3. Prohibited Activities

3.1 Content and Activity Restrictions

  • No child pornography or related content.
  • No spam-related sites or activities, including mass mailing and email lists.
  • No harassment or materials that could provoke retaliation.
  • No phishing pages or malicious activities, such as hacking or running harmful scripts.
  • No botnets, trojans, viruses, or similar malicious software.
  • Abuse of resources or cron jobs is prohibited.
  • No proxies, CGI-IRC, or similar tools.
  • No fake, disposable mailers, mass mailing, or SMS bombers.

4. User Agreement and Compliance

4.1 Terms and Conditions
By accessing Jubielee, you agree to these Terms and Conditions, all applicable laws, and regulations. If you disagree with any terms, you are prohibited from using the platform.

4.2 Support and Customization
For verified users, support is provided via email and tickets. If support requires system modifications, users may wait for an update release or hire an expert for customization (available for additional fees).

4.3 Ownership and Licensing
Users may not claim intellectual or exclusive ownership of any products offered by Jubielee. All products are provided "as is" without warranty, and we are not liable for any damages arising from their use.

4.4 Warranty Disclaimer
We do not guarantee compatibility with all third-party plugins, modules, or browsers. Users should test compatibility before use.


5. Unauthorized and Illegal Use

5.1 Prohibited Use
Users may not use Jubielee for illegal or unauthorized purposes, including violations of copyright laws and other regulations. Content promoting violence, terrorism, explicit content, or illegal software is strictly prohibited.

5.2 Account Security and Responsibility
Users are responsible for maintaining the security of their accounts and any activity that occurs under their account. Notify us immediately of any unauthorized use or security breaches.

5.3 Refunds and Disputes
No refunds or cash backs are provided after a deposit is made. Filing a dispute or chargeback may result in account suspension and prohibition from future use. Unauthorized or fraudulent activities, such as using stolen cards, will lead to account termination.

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